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RULES AND REGULATIONS 

  • Kindly read the rules & regulations before purchasing the tickets.

  • Children between the age group of 1-12 years are permitted to play in the play area at and maximum height of up to 152 cm.

  • Children below 1 year of age can enter the play area with 1 parent/guardian. Charges will be the same as per regular rates.

  • To maintain safety & hygiene, socks are compulsory for children and guardians in the play area. No entry with shoes or barefoot. Socks are available for purchase at the reception desk.

  • Kokonuts-The Happy Place has play supervisors monitoring the area at all times to ensure the safety of our visitors.

  • Only children aged below 3 years are allowed to access the Toddler Zone. Children can use the facility only when accompanied by a responsible adult (over the age of 18).

  • Maids/Guardians are permitted inside the premises with their kids aged below 3 years.
    No male servants or drivers are permitted inside.

  • To ensure safety. Please remove any sharp objects like pens, buckles, jewellery, coins, etc.
    Food & drinks are prohibited inside the play area.

  • Children may be asked to leave the play area if they are found misbehaving, bullying others, or not following the rules.

  • We are maintaining the highest standard of cleanliness and hygiene inside the play area and seek customers' cooperation to achieve the same.

  • Refunds cannot be facilitated if the child does not play the entire session and is non-transferable.

  • We request that children who are unwell or have been unwell not visit the centre for at least 48 hours.

  • The management reserves the right of admission in case of non-compliance with rules & regulations.

SECURITY

  • CCTV Monitoring

  • Our experienced and trained team is here to provide the best care for your children 

  • Secured mall premises

  • Controlled entry-exit system

 

HYGIENE

  • The highest standard of safety and hygiene is followed to ensure your child is always in a safe and protected environment

  • Social distancing and government-regulated covid precautions taken

SAFETY

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